Connecticut trades & home services
I build the systems that answer the phone, book the work, send the invoice and chase the money — so your evening stops being a second shift.
Tom Lucia · North Haven, CT · Built and ran a $100M Amazon operation. Now building much smaller systems for people who need them more.
The part nobody quotes for
You call back at six. They booked somebody else at two. The jobs you lose this way are the ones you never even hear about.
You quoted it Tuesday. You meant to follow up Thursday. It is the following Tuesday and you have no idea whether they went elsewhere.
Thirty days becomes sixty, because nobody wants to be the collections department after nine hours on site.
A customer calls about work from last spring. The answer is in a binder, in a truck, or nowhere at all.
What I build
Every call, text and form gets a real response in under a minute, including Saturday night. They see your actual openings and book themselves in.
The quote goes out the same day. If they go quiet, the system checks back — twice, politely, on a schedule — without you remembering to.
Job closes, invoice sends. Late means a reminder, then a second one, then a card link. You stop being the one asking for money.
Address, date, what was done, what it cost, photos from site. Findable in seconds from your phone while you are standing in the driveway.
Most shops start with one of these, not all four. The walkthrough is how we work out which one is costing you the most.
Who you'd be working with
I'm Tom. I founded Blue Monster LLC in 2015 and spent a decade running it — an Amazon wholesale business that peaked at $20M a year.
When the software I needed didn't exist, I wrote it. I built the warehouse system that ran that company for eight years: fifty modules covering receiving, pick, pack, returns and compliance. These days I run twenty-two vendor accounts and five thousand products on a system I built myself. Before any of it, I was the GM at Archie Moore's, running point-of-sale across five locations and opening the sixth on my own.
None of that is web design. It's the same problem you have, at a different size: too much happening, not enough hours, and a business that only runs when you're the one holding it together.
Straight with you
What I have not done is build this for a septic company yet. If you hire me, you'd be among the first, and I'd be learning your trade while I build it. That's precisely why the price is what it is — and why you'd get more of my attention than you'd get anywhere else.
Open now
I'm looking for three Connecticut trade businesses to build for at cost. I want the case studies. You want your evenings back. That's the whole trade — no retainer, no lock-in, and you own everything I build for you.
Put your name on onePricing
Half a day
I come to you and watch how the work actually moves — the calls, the paper, the whiteboard. Then I tell you straight what is worth automating and what is not. Credited in full against the build. If the honest answer is "nothing," I will say that and cash the check for nothing.
$2,500 – $4,000
Quoted before I start, and the number I give you is the number you pay. Two to three weeks. You get working systems, training that fits on one page, and one round of changes after you have lived with it.
$200 / mo
Monitoring, fixes, and changes as the business grows. Month to month, cancel any time, no notice period. Plenty of people do not need this and I will tell you if you are one of them.
One call, twenty minutes, no pitch. If I can't help you, I'll tell you that on the phone instead of selling you something.