Hi, I'm Tom. I've built the systems, made the mistakes, and learned what works. Now I help Connecticut businesses skip the painful parts.
Every mistake I made, every system I built, led me here. Now you get the shortcuts.
Started as a restaurant GM. Wasn't just managing staff, I programmed POS systems for all 6 locations. Learned that the right tech makes everything smoother.
💡 Good systems save more than time, they save sanity.
Co-founded an FBA business with my best friends. We bootstrapped from zero to $100M+ in total sales. I handled all technical systems and operations.
📈 Peak: $17M annual revenue, but at what cost?
Inventory everywhere, no way to track it. Expensive software didn't fit. I was drowning in my own success. Something had to change.
🚨 Manual tracking was killing the business (and me).
Built a custom inventory system with Google Sheets and AppSheet. Not pretty, but it worked. Automated tracking, expiration dates, everything.
⚡ From chaos to calm. That's when I knew my calling.
Now I help Connecticut businesses skip the pain. No corporate speak, no overselling. Just practical automation from someone who's been there.
🚀 My mission: Give you the calm I fought so hard to find.
Besides automation, I also build websites at iBuildCalm. Why? Because half my automation clients were trying to connect modern tools to websites from 2010. Now I solve both problems. Makes life easier for everyone.
Visit iBuildCalmAfter years of chasing growth, I learned something important: calm is the real success metric.
The best system is the one you'll actually use. I build practical solutions, not tech monuments.
No buzzwords, no corporate speak. Just honest conversation about what's broken and how to fix it.
Success isn't just revenue. It's having dinner with your family and weekends that are actually yours.
I'm not trying to build an empire. Been there, done that. I'm building something better: a business that gives me and my clients the calm we all deserve.
Tom Lucia, Founder
No suits, no jargon, no complicated contracts. Just two business owners solving problems together.
You tell me what's driving you crazy. I listen, ask questions, and we figure out what needs fixing first.
Using tools you probably already have (or affordable ones), I create automation that actually fits your business.
The repetitive stuff runs itself. You focus on growing your business (or just enjoying your weekend).
If I can't explain it simply, it's too complicated.
Everything I build, you own. No monthly fees to me.
I answer my phone. Try me: (203) 200-0327
I understand local business because I am one.
"Tom built us a system that just works. No fancy jargon, no complicated training. Now customer inquiries go straight to our calendar, invoices chase themselves, and I actually get to leave at 5pm. Game changer."
Sarah M.
Cleaning Service, New Haven
"I was losing jobs because I couldn't respond fast enough. Tom set up automation that responds to leads instantly, schedules estimates, and even sends follow-ups. Booked solid for the next 3 months now."
Mike D.
General Contractor, Milford
"Finally, someone who gets it. Tom didn't try to sell me some expensive platform. He looked at what we already had and made it 10x better. Our Google Workspace now runs like a Fortune 500 operation."
Jessica R.
Marketing Agency, Hartford
Let's talk about what's eating up your day and how automation can help. No pressure, no pitch, just two business owners talking shop.
Based in North Haven, serving businesses throughout Connecticut